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Therapists & Counselors BILLING SUPPORT

A consistent billing routine for a recurring caseload.

Support for LPC, LMFT, LCSW and LMHC practices, including solo clinicians, groups and hybrid private pay workflows. Participation, benefits and documented sessions need to stay aligned.

WHERE THE WORK GETS STUCK

The claim starts before submission.

A patient can move from private pay to insurance, change coverage or use telehealth while the appointment itself looks unchanged. Billing needs to capture those changes before they repeat across the caseload.

SPECIFIC OPERATIONAL CHECKS

What we connect in the workflow.

Before submission

Rendering provider participation

Keep the actual clinician, group and payer effective date visible. Group enrollment should not be treated as proof that every clinician is participating.

Through the handoff

Benefits and visit limits

Record the verification date, expected patient responsibility and authorization requirements. Recheck coverage changes using the practice’s approved process.

After the response

Recurring session exceptions

Track unsigned notes, missed demographic details and payer responses by date of service. Let the clinical team resolve documentation questions.

ILLUSTRATIVE CODE REFERENCES

Small details.
Different claim questions.

Examples for understanding the workflow.
Code selection follows the actual service.

Therapists & Counselors: code and documentation examples
CodeExample serviceOperational check
90832Psychotherapy, 30 minute codeActual time and documentation control code selection.
90834Psychotherapy, 45 minute codeA 45 minute calendar slot alone does not establish billed time.
90837Psychotherapy, 60 minute codeKeep the documented time separate from administrative work.

Illustrative CPT, HCPCS or other billing references, not coding instructions or coverage promises. Current code sets, documentation, payer policy and date of service control the correct claim. Review the relevant billing reference

WHAT YOUR PRACTICE RECEIVES

Clear exceptions.
A visible next action.

A clinician participation matrix, an open session checklist and a clear insurance versus private pay balance workflow.

  • A named owner and agreed communication plan
  • Enrollment and payment setup gaps included in the review
  • Written scope before access or service begins
CLAIM VOLUME AND SCOPE

Use your workload, not an industry guess.

Recurring sessions and clinician schedules drive the workload. Intake evaluations, cancellations and payer changes are reviewed separately.

Billing is quoted as a percentage of monthly collections. Provider count, workflows and historical outstanding work help define the responsibilities included in your agreement.

See Billing & RCM
BEFORE WE BEGIN

Agree on the details that affect delivery.

We map your payer mix, systems and the three workflow checks above, then agree on the records and scope needed. No practice information is required before the mutual agreement is signed.

CONNECT THE DETAILS

Start with your practice, not a generic proposal.

A Free Practice Review connects billing, credentialing, enrollment and payment setup. We agree on scope first, with a signed agreement and BAA before practice data moves.